Pension Status: How to Check Pension Grievance Status Online

Pension Case Status for Central Government Pensioners

Pension related grievances and pension status are often stressful for the senior citizens. But pensioners can now check status of pension grievances through multiple ways. The launch of the new online facility was announced by the Finance Minister Arun Jaitely in the last year.

A dedicated web portal is launched for the convenience of the central civil pensioners, freedom fighter pensioners. Family pensioners can also check the complete pension profile online. This facility is saving the senior citizens from the harassments and hassles. They can now check the pension case status through SMS as well online. This post will help you to go step – by – step with the online procedure of the pension case status. Click here to check your PAN number application status.

Pension Status

With the launch of this web portal, over 11.61 lakh government pensioners are tracking the status of their pensions. We have shared the links to the official portal to know the pension status. The post also shares the instructions to complete the process. However, if you still find any difficulty in knowing the pension case status, do leave your comments. The web portal is serving as a one-stop destination for information and speedy solutions of the grievances. The status check facility is now also available on the mobiles as well.

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How to Check Pension Status on

CPAO stands for the Central Pension Accounting Office. It disburses the pensions through the channels of the authorised banks. The aim of this process is to give a speedy solution to the pensioners’ grievances.

Online Pension Processing Status Tracking

Use the link given below to reach the website of CPAO.

At the right-hand side, you will find an option for login. Use the option for tracking your grievance status.

Enter the grievance identification number in the box and click the ‘go’ button. In respect of the employees who are retired, following details are required to track the pension status.

  • PPO numbers
  • Date of birth
  • Date of retirement
  • Date of death in the case of deceased pensioners

The grievances can be lodged online as well offline. The manual ways include SMS, fax, and email. A pensioner can also lodge pension grievance by letter, personal visit, and using the toll-free number of CPAO. CPAO receives the grievances and forwards them to the concerned field offices and banks. The pension status is regularly updated on the website.

Pension details status

How to Lodge Pension Grievance Online | Offline

You can track pension status after filing your grievance related to pension processing. Find the guidelines on filing pension grievances. You can also fill up a grievance form online on the below-shared link of CPAO. Any query related to pension status can be submitted.

Fill up all the details given in the form. You can also change the details which appear automatically. After submitting the form, you will get a grievance id number. Use this number to track pension status online as shown above.

Other ways of filing pension grievances are as under:

  1. Call a toll-free number 1800-11-77-88 to submit your grievances. This number is dedicated to getting the pensioners’ grievances. Later on, they can follow-up the pension status on this number.
  2. Pensioners can also send their problem related to pension processing to Do remember to mention your PPO number in the correspondence.
  3. A pensioner can also meet the Dy. The controller of Accounts or Controller of Accounts or Chief Controller. The timings are 4 to 5 PM in the CPAO office on Monday, Wednesdays, and Fridays.

In any correspondence related to pension processing grievance, do remember to mention the 12 digit PPO number. Also, mention the date of retirement.

The pension scheme is covering all the retired central government employees of civil ministries and departments. This does not include the defence, posts, and railway department employees. The scheme includes employees of Union Territory Administrations and retired judges of supreme courts. The entire functioning of the CPAO is digitalized to ensure transparency and efficiency. The online facility of filing grievances and tracking pension status has brought relief to the senior citizens. It is also possible to get pension case status on your mobile through SMS. A simple call to the toll-free number of CPAO can also help the pensioners of the central government. Visit Know status website for application status of SBI credit card.

3 Replies to “Pension Status: How to Check Pension Grievance Status Online”


    I, Mr. Shesha Rao retired superannuation from CISF service wef. 30.04.2017, having the PPO No 238011701368 . Till date service pension not yet credited in my A/C No 36154775953 (SBI- Basava Kalyan-13141)

  2. Davinder Kumaer jain

    RPFC Pension has not been received for the month of Feb.2018 in ICICI bank till dated against PPO No.DLCPM00065979 till dated.

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